The world of marketing is rapidly advancing so that if you want to stay ahead of the competition to make your small business grow, you need to pay attention to the marketing trends and strategies. Automation has been the buzzword for a long time now, but it is still necessary more than ever to have that personal interaction between the business and its consumers. It is thus essential to understand the practical application of the marketing trends and how these can promote your brand and expand your business. Social media is a huge part of digital media today. Businesses can utilize it to engage and interact with their consumers on daily basis. In fact, big data can help businesses obtain an in-depth understanding of their company and reinforce and strengthen their relationship with their customers. In the age of GPS, location-based marketing is another strategy to consider for business growth. With these strategies, your business can broaden your marketing perspective, share experiences, connect with consumers, and take a step towards growth.
Sourced through Scoop.it from: www.forbes.com
2018 is almost over and business is going well. It is imperative to stay up-to-date and respond to the ever-changing market pressures to stay ahead of the competition. The marketing trends that may have worked well a few years ago may not necessarily help a business succeed in the future. The following are some of the upcoming marketing trends to support your business growth in 2018.
1. Enhance the Customer Experience
Businesses exist to cater to the customers. Thus, it is of utmost importance to understand the customer needs as well as to get their feedback to be on top of the marketing trends. ‘Chatbots’ and ‘live customer support’ are great ways to support customer queries and share information regarding new products, features and policies. One of the hottest marketing trends is social media; it is the summation of the know-how of business, including services offered, and live chats.
2. Use Location-Based Marketing
Geolocation or location-based marketing is another recent trend in small business marketing. With GPS technology, customers give away the information about their location via mobiles and laptops. Small business can utilize this information to understand the target customers in specific territories and promote their events, products, sale offers and news.
3. Add Livestream Video
A great way to create excitement about your brand nowadays is live streaming on platforms such as Facebook, Twitter, YouTube and Instagram Live. These are the next level interaction strategies—a marketing trend to engage with customers, answering their questions, and creating buzz around new products.
4. Use Micro-Marketing
Here is one cost-effective and time-saving marketing trend. It involves actively targeting customer needs to market products or services; thus, segmenting the customers into appropriate categories. Small business can give a huge shout-out to the right clientele using such a marketing strategy.
5. Collect More Data
While “big data” has been a buzzword, such data can be effectively used to understand, assess and collect information about customers. Small or large businesses both need data to cater to the customers in the right manner. Whether your business is web-based or brick and mortar, there are now more ways than ever to learn all about your customers – who they are, where they live and what they need.
The above mentioned 5 are top-notch marketing trends for small businesses. There are many other strategies out there, but it all depends on how you utilize these strategies and what you need to take your business to the next level in the future. For more information about marketing trends for small business, visit the source content on the Forbes website.
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